Privacy Policy
DataVault Cyprus
156 Archbishop Makarios III, 1077 Nicosia, Cyprus
Introduction and Data Protection Commitment
DataVault is committed to protecting your personal data and respecting your privacy rights. This privacy policy explains how we collect, use, store, and protect your personal information when you visit our website or use our data warehouse development services. We comply with the General Data Protection Regulation (GDPR) and Cyprus data protection laws to ensure the highest standards of data security and privacy protection.
Data Collection Information
Personal Data We Collect
- Contact Information: Name, email address, phone number, company name, and business address when you contact us or request our services
- Communication Data: Messages, inquiries, and correspondence you send to us through contact forms or email
- Technical Data: IP address, browser type, device information, and website usage analytics
- Cookie Data: Information collected through cookies and similar tracking technologies as detailed in our Cookie Policy
- Project Data: Information about your data warehouse requirements, current infrastructure, and business needs when consulting with us
How We Collect Data
Information you provide directly through contact forms, email communications, project consultations, and service requests
Technical data collected automatically through cookies, analytics tools, and website interaction tracking
Limited data from legitimate business sources when establishing professional relationships or partnerships
Legal Basis for Data Processing
Legitimate Interest
Processing necessary for our legitimate business interests, such as responding to inquiries and improving our services
Contractual Necessity
Processing required to fulfill contracts for data warehouse development services
Consent
Explicit consent for marketing communications and non-essential cookies
Legal Compliance
Processing required to comply with legal obligations and regulatory requirements
Data Usage and Purpose
How We Use Your Personal Data
Service Delivery
Providing data warehouse development services, project consultation, technical support, and maintaining professional relationships with clients
Communication
Responding to inquiries, sending service updates, providing technical documentation, and maintaining ongoing project communication
Business Operations
Managing client relationships, processing service requests, conducting business analysis, and improving our service offerings
Website Analytics
Understanding website usage patterns, improving user experience, and optimizing our digital presence for better service delivery
Data Sharing with Third Parties
We do not sell or rent your personal data to third parties. We may share your information only in the following limited circumstances:
Trusted technical partners who assist with hosting, analytics, and communication tools under strict confidentiality agreements
When required by law, court order, or to protect our legal rights and those of our clients
In the event of a merger, acquisition, or business transfer, with appropriate data protection safeguards
Data Protection Measures
Security Measures and Safeguards
All personal data is encrypted in transit and at rest using industry-standard security protocols and stored on secure servers with restricted access controls
Strict role-based access controls ensure only authorized personnel can access personal data on a need-to-know basis for legitimate business purposes
Regular security audits, monitoring systems, and logging mechanisms track data access and detect potential security incidents
Comprehensive incident response procedures ensure prompt notification and remediation in the unlikely event of a data breach
Data Retention Periods
- Contact Inquiries: Retained for 3 years after last contact to maintain communication history and provide ongoing support
- Client Project Data: Retained for the duration of the project plus 7 years for legal and contractual compliance
- Marketing Consent: Retained until consent is withdrawn or for 2 years from last engagement
- Website Analytics: Anonymized data retained for 26 months for statistical analysis and service improvement
- Financial Records: Retained for 7 years as required by Cyprus business and tax regulations
Your Rights and Data Management
Your Privacy Rights Under GDPR
Right to Access
Request access to your personal data and receive a copy of the information we hold about you, including details about how it is processed
Right to Rectification
Request correction of inaccurate or incomplete personal data to ensure our records are current and accurate
Right to Erasure
Request deletion of your personal data when it is no longer necessary for the purposes for which it was collected
Right to Data Portability
Receive your personal data in a structured, commonly used format and have it transmitted to another organization where technically feasible
Right to Object
Object to processing of your personal data for direct marketing purposes or when processing is based on legitimate interests
Right to Restrict Processing
Request limitation of processing in certain circumstances, such as when you contest the accuracy of the data
How to Exercise Your Rights
To exercise any of your privacy rights, please contact us using the information provided below. We will respond to your request within 30 days and may require verification of your identity to protect your personal data.
Your Rights and Opt-Out Instructions
You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:
- Avoid filling out contact forms, account registrations, or any data-submitting features
- Disable cookies through your browser settings (see our Cookie Policy for more details)
- Contact us directly to request the deletion of any previously shared personal data
We respect your privacy choices. If you would like us to delete your data, please reach out to us at the contact details provided on our Contact page. We will process your request promptly.
Contact Information for Data Protection
If you have questions about this privacy policy, wish to exercise your data protection rights, or need to report a privacy concern, please contact us:
Regulatory Authority
If you believe we have not addressed your privacy concerns adequately, you have the right to lodge a complaint with the Cyprus Data Protection Commissioner:
Cyprus Data Protection Commissioner
Address: 1 Iasonos Street, 1082 Nicosia, Cyprus
Website: dataprotection.gov.cy
Last Updated: September 8, 2025
Next Review: September 2026