Terms of Service
DataVault Cyprus
156 Archbishop Makarios III, 1077 Nicosia, Cyprus
Introduction and Service Scope
These Terms of Service govern your use of DataVault's website and professional data warehouse development services. By accessing our website or engaging our services, you agree to be bound by these terms. Our services include data warehouse architecture design, ETL pipeline development, real-time data integration solutions, and related technical consulting for businesses in Cyprus and internationally.
Service Overview
DataVault provides professional data warehouse development services including architectural design, ETL optimization, real-time integration solutions, and technical consulting. We serve enterprises, mid-market companies, and organizations requiring robust data infrastructure solutions.
Service Usage Terms
Acceptable Use Policy
- Accessing our website for information about data warehouse services
- Contacting us for legitimate business inquiries and project consultations
- Using our services for lawful business data management and analytics purposes
- Downloading resources and documentation provided for your projects
- Using our services for illegal activities or unauthorized data processing
- Attempting to access, modify, or interfere with our systems or infrastructure
- Sharing confidential project information with unauthorized third parties
- Using our services to process data that violates privacy laws or regulations
- Reverse engineering or attempting to replicate our proprietary methodologies
Service Access Requirements
Technical Requirements
- Stable internet connection for consultations
- Compatible systems for data integration
- Necessary security clearances for data access
- Appropriate hardware infrastructure capacity
Business Requirements
- Valid business registration and documentation
- Authorized personnel for project decisions
- Compliance with data protection regulations
- Clear project scope and requirements definition
Fair Usage Guidelines
- Consultation Time: Initial consultations are provided within reasonable time limits to assess project feasibility and requirements
- Resource Access: Documentation and resources are provided for active projects and should not be redistributed without permission
- Support Response: Technical support is available during business hours with response times varying based on issue priority
- System Resources: Data processing and integration services are allocated based on agreed project specifications and timelines
Account and Access Management
Project Account Creation
For active data warehouse development projects, we establish secure project accounts with appropriate access controls. Account creation requires:
Verification of authorized personnel and their roles within your organization
Confirmation of legitimate business purpose and project requirements
Acceptance of security protocols and data handling procedures
Account Security Responsibilities
Your Security Obligations
- Maintain confidentiality of access credentials and project information
- Promptly report any suspected security incidents or unauthorized access
- Ensure only authorized personnel access project systems and data
- Follow established security protocols for data handling and transmission
- Keep contact information and authorized user lists current
Account Suspension and Termination
Grounds for Suspension
Accounts may be suspended for security violations, policy breaches, non-payment, or failure to meet project requirements as outlined in service agreements.
Termination Process
Project termination follows agreed procedures with appropriate data transition periods and final deliverable transfer as specified in individual service contracts.
Service Availability and Limitations
Service Uptime and Maintenance
We maintain high availability standards for active projects with planned maintenance scheduled during agreed maintenance windows
Regular maintenance is performed during designated windows with advance notification to minimize project impact
Geographic and Feature Availability
Service Coverage
Our data warehouse development services are available globally with primary support based in Cyprus. Some features may vary based on local regulations and technical infrastructure.
Compliance Considerations
Service delivery adapts to local data protection requirements, with specific considerations for GDPR, Cyprus data laws, and international data transfer regulations.
Service Modifications and Updates
We reserve the right to modify, update, or enhance our services to improve quality, security, and functionality. Significant changes affecting active projects will be communicated in advance with appropriate transition support. Updates to our methodologies and tools are implemented to maintain competitive advantage and service quality.
Intellectual Property Rights
Content Ownership and Rights
DataVault Intellectual Property
All proprietary methodologies, software tools, documentation templates, and technical frameworks developed by DataVault remain our exclusive intellectual property. This includes architectural patterns, optimization techniques, and implementation strategies.
Client Data and Systems
Clients retain full ownership of their data, business logic, and existing systems. We do not claim rights to client-specific data models, business rules, or proprietary information shared during project development.
Project Deliverables
Custom data warehouse implementations, ETL processes, and integration solutions developed specifically for clients become client property upon full payment, while underlying frameworks and methodologies remain DataVault property.
License Grants and Usage Rights
Limited License to Clients
We grant clients a limited, non-exclusive license to use our methodologies and frameworks solely within their implemented data warehouse solutions. This license includes:
- Right to operate and maintain implemented data warehouse systems
- Right to modify data models and ETL processes for business needs
- Right to train internal staff on delivered solutions
- Restriction on redistribution or commercialization of our methodologies
Contact Information
For questions about these Terms of Service or to discuss service modifications, please contact us:
Last Updated: September 8, 2025
Effective Date: September 8, 2025